baij99's commitment to responsible gaming
For us, enjoyable gaming means safe gaming. baij99 gives the highest priority to every player's mental and financial wellbeing.
We believe in responsible gaming
baij99 is a trusted online gaming platform in Bangladesh. Our goal is not only to provide entertainment — it is also our responsibility to ensure every player enjoys gaming in a healthy and informed way. Responsible gaming means playing for fun within your financial means — never as a substitute for income.
Online gaming is a form of entertainment. However, in some cases it can become an addiction, which negatively affects personal, family, and financial life. baij99 takes this matter very seriously and is committed to keeping players informed.
We believe every player should set their own limits. The baij99 platform offers deposit limits, self-exclusion, and time-out among several effective tools to support responsible gaming. Whatever the issue, our 24/7 support team is always here for you.
Warning: Gaming can lead to financial loss. Only play with money you can afford to lose. Never borrow money or break your savings to play. If you feel gaming is getting out of your control, seek help immediately.
Core principles of responsible gaming
Learn about the core principles we follow to support responsible gaming at baij99.
Age limit — 21+
baij99 strictly provides services only to individuals aged 21 or above. Age is verified at registration, and accounts belonging to minors are closed immediately.
Setting deposit limits
Set a daily, weekly, or monthly deposit limit from your account. Once a limit is set, reducing it takes effect immediately. This helps you stay within your budget.
Time-out break
When you feel you need a short break, take a self-initiated time-out lasting from 24 hours to a few weeks. During this time your account will be completely inactive.
Self-exclusion
If you feel you need a long-term break, choose self-exclusion. You can keep your account closed for 6 months or permanently. There is no option to reactivate during this period.
Safe and secure environment
baij99 uses SSL encryption and advanced security measures. Your personal and financial information is fully protected. We maintain transparency in every game to ensure fair play.
24/7 support
Our Bengali-speaking support team is available 24 hours a day, 7 days a week. If gaming becomes a problem, get immediate help via live chat.
Recognising the warning signs is important
If you notice any of the signs below, gaming may be becoming a problem. As a responsible player, take action in time.
You are spending more than your set budget and cannot stop.
You keep playing to try to recover lost money, which is leading to even greater losses.
You are neglecting responsibilities to family, friends, or at work in favour of gaming.
You are lying about your gaming habits or hiding them from your family.
You feel uncomfortable, anxious, or irritable when you cannot play.
You are borrowing money or breaking your savings to fund gaming.
You have tried to stop gaming but keep failing.
You feel guilt or shame about your gaming activity.
If you notice any of the signs above, act quickly. Contact baij99's live chat support or use our self-exclusion tool. Remember — asking for help is an act of courage.
Our protection tools
baij99 provides these tools to help you keep your gaming habits under control.
Deposit limit
Set a maximum daily, weekly, or monthly deposit amount. Once the limit is reached, no further deposits can be made.
Loss limit
Decide in advance the maximum amount you can lose within a set period. Once the limit is reached, play stops automatically.
Session time limit
Set how long you can play in a single session. When the set time is up, a warning will appear and the session will end.
Reality check
At set intervals you will receive a pop-up message reminding you how long you have been playing and how much you have spent.
Self-exclusion — long-term protection
If you feel you need a long break, self-exclusion is the most effective step. Using this tool, your account can be kept inactive for 6 months, 1 year, or permanently. During this time logging in will not be possible, and no promotional messages will be sent.
To request self-exclusion, contact our 24/7 live chat support or email us at [email protected]. Our team will process your request promptly.
Your protection is our priority
baij99's commitment
Our dedication to responsible gaming is proven not just in words, but in action.
Strict age verification enforcement
Age verification is completed for every new account. Minors will not be able to create an account under any circumstances.
Privacy and data protection
Your personal information is completely safe. All data is secured using SSL encryption.
Fair play
All games at baij99 are fully transparent and fair. Games are conducted without any manipulation or bias.
Transparent transactions
All deposits and withdrawals via bKash, Nagad, and Rocket are completed with full transparency. A detailed history of every transaction is available.
Support in Bengali
Our entire support team communicates in Bengali. Language is no barrier to getting help.
No irresponsible advertising
We never run campaigns that attract minors or present gaming as an easy way to earn money.
Need help? We are here
If you are experiencing any problem related to gaming, you do not have to face it alone. baij99's support team and the resources below are always here for you.
Live chat support
Chat with us in Bengali via our 24/7 live chat. We are always ready to help you set up self-exclusion, deposit limits, or a time-out.
Email support
Email us to describe your issue or request in detail. Our team will respond to your message promptly.
View FAQ
Find answers to common questions about responsible gaming, account limits, and self-exclusion in our FAQ section.
Frequently Asked Questions
Play mindfully,
stay happy
Enjoy a safe and responsible gaming experience at baij99. Browse our extensive game library or find answers to any questions.
For players aged 21 and above only. Play responsibly.